Tuesday, January 22, 2019
Culture Assessment Essay
A widely accepted definition of organisational polish is it is the sh atomic number 18d meanings, artifacts, values, beliefs, norms, and assumptions that dictate how an institution works and its existence (Cameron & ampere Quinn, 2006). Organization nicety is shaped by more than one atom say individuals life experiences, background, education levels and so fourth. Undoubtedly, leadership also plays a critical role in defining what civilisation prevails in the organic law and their actions have a major influence on how the rest of the judicature follows suit.(Robbins et al, 2000) Addition whollyy organization gardening defines the strategies that a firm uses in intervention things like competition, growth, resource focussing and the like. (Goffee & Jones, 1996) A good judgment of the cultural orientation of a firm makes it likelier to promote interorganisational network and also implement changes that encourage member participation and productivity. The key indicators of organizational culture include organization structure, power and managerial styles, ways in which members of the organization interact and do their jobs among others.This paper takes a look at FedEx tum and gives a summary of the type of organization culture at FedEx, its benefits, hindrances as considerably as the recommendations of the federation. Company overview FedEx Corporation is a large company headquartered in the US that deals in printing, messenger services and logistics as well as cargo airline services. This company has been named one of the authorise 10 most admirable companies by Fortune magazine two years in a row. Since its founding in 1971 it has gr give birth from humble beginnings a leader in air courier industry.Its brands include the FedEx home delivery, FedEx smartness post and FedEx freight east and west, FedEx services among others. Its chief competitors atomic number 18 DHL, TNT, UPS, BAX ball-shaped and USPS. The company employs over 250,000 workers and has a net income of approximately 1. 8 billion dollars in 2006. Culture assessment The organization culture at FedEx blends sundry(a) kinds of organization culture but perhaps the most predominant culture is flexibility discretion and dynamism. This has been its major strategy of staying ahead.To support this, FedEx takes pride in their ability to adapt to change so as to enhance potential and war-riddenness. (Cameron & Quinn, 2006, p. 34) This it achieves by combining innovation, knowledge sharing, high experience and squad work in its key strategies to attaining competitive advantage. A good object lesson of FedEx external focus is evident in the numerous deliveries of relief supplies that FedEx do to hurricane Katrina victims for free in 2005, earning it more nodes and goodwill. Adhocracy orientation at FedEx is fostered at top level management down to the junior staff.The CEO of FedEx encourages employees to be cut back setters and nonconformist and d be to take calculated risk. The management encourages employees to be all ears on current events and look for opportunities. The guiding philosophy is that an innovation failed is get out than a thousand years lost in risk loath(predicate) dealings. Innovation at FedEx is held with high regard and employees are rewarded handsomely for development fresh ideas. The management supports viable projects from employees financially or otherwise. This is one cerebrate why FedEx distinguishes itself as an evergreen company in the air courier industry.This culture is underscored when creative attempts that fail are rewarded as well as the successful innovations. The familiar slogan absolutely, positively gets it there overnight is do real by the culture ingrained in the employees towards importance of customer service, efficiency at work, speed and accurate scheduling. This culture leverages FedEx for competitive advantage. Basically, the FedEx integrated culture emphasizes urgency, speed and teamwork, exceeding customers expectations, initiative, flexibility and active listening (OReilly, Tushman & Michael, 1997)Aside from the flexible nature at FedEx, it also adopts an outwardly and raw(a) approach to the environs that it operates. Competitiveness fosters the company to always look for opportunities to wave and grow. While the opposite of this culture is to foster integration and unity deep down the organization as well as knowledge some elements of this culture are also stand for at FedEx. This is because FedEx emphasizes high skills among employees. Employees at FedEx are highly learned individuals as the company tho picks the best of the best. running(a) ones way up the unified ladder requires that ones knowledge base also increases. In addition, the internal focus of FedEx organizational culture provides an appropriate environment that enables employees to grow and exercise their skills as seen in the various training and lying-in assignments delega ted to employees. In order for knowledge sharing to be maximized then form of labor, job enrichment, team building and so forth have to be conducted regularly (Murray, Poole & Jones, 2005) some aspects of these are present at FedEx.FedEx corporate culture values hard work and rewards such appropriately. It also disregards discriminations and fosters extend to opportunities for its employees in areas of promotion, transfer and recruitment. The hands off team oriented management style promote progressive and diversified work culture. Communication is a key strength for FedEx organization culture and regular surveys on employees views on the job are taken to monitor and modify areas of universal discontent. Notably, the employees at FedEx are highly experienced and skilled individuals.The culture therefore is ground on letting employees be free agents who direct their jobs in their own direction. The management ensures that employees are proactive and take initiative to learn fro m mistakes of others. The employees are not reprimanded or penalized for slip-ups rather management takes the blunder as an hazard to teach the rest. Most of the tasks done at FedEx are assigned to teams which are given sufficient power and authority to fulfill their responsibilities and be responsible for the results. Seemingly this is the reason behind the great success of FedEx.The benefit of the cultures present at FedEx is that the company is maintains its competitiveness amid intense competition from the competitors. Additionally, it deals with less conflicts, fewer staff turnover and enjoys increase in employees job satisfaction, higher military operation less resistance to change, higher productivity and better customer service and so forth. The hindrances of this kind of organization culture are that it requires major investiture in time and money. The management needs to be patient with employee mistakes which are most times costly.Additionally it is difficult to moni tor this practice in the FedEx Company because of the large workforce and the busy schedules that the employees have. Conclusion The organizational culture at FedEx has both benefits and detrimental aspects although many are the benefits. In the competitive faced paced industry that FedEx operates their culture seem most fitting. Perhaps the only thing that I would improve is the hierarchal structure and the communication impart for free flow of information and faster decision making passim the organization.